Luke Stoutenburg

Professional Summary

Creative operations and digital production lead with 12+ years helping agencies and product teams turn complicated work into shipped campaigns, products, and internal systems. Strong at cross-functional coordination, production planning, technical operations, practical AI adoption, and the details that connect strategy, creative, production, and delivery.

Core Strengths

Campaign and Production

Integrated Campaigns Production Planning Creative Operations Delivery Workflows

AI and Operational Systems

AI Workflow Design LLM Workflows Documentation Systems Tooling Adoption

Team Coordination

Developer Management Resource Planning Review and QA Stakeholder Communication

Channels

Web Video Social Display Email

Experience

Technical Operations Manager

Arts & Letters Creative Co. | June 2018 - Present

Lead technical operations for major client teams including Google, ESPN, and NBC, supporting campaign work across creative, production, and delivery.
Build production systems and delivery workflows that connect creative, account, production, and technical teams across multi-platform outputs.
Develop and train staff on AI and LLM workflows for exploration, documentation, collaboration, and repeatable execution.
Identify operational bottlenecks affecting quality, timing, review cycles, and handoff clarity.
Oversee digital tooling, media management, archive strategy, and render infrastructure supporting modern creative production.
Partner with executive leadership on account needs, internal capability development, and practical production improvements.

Associate Director of Digital Production

Padilla Co. Digital | June 2017 - August 2018

Managed a developer team through agency acquisition and transition, covering staffing, growth, performance, and delivery support.
Led digital production for agency products and web platforms serving clients including General Mills, Amtrak, and pharmaceutical brands.
Orchestrated delivery for government vaccination and public messaging campaigns where timeline control and execution quality were critical.
Coordinated creative, account, and technical teams across concurrent client work.
Improved delivery processes, quality standards, and resource planning across multiple active initiatives.

Product Manager and Operations Director

INM United | October 2012 - June 2017

Directed developers and product teams building agency products and digital platforms for Series A and B startup clients.
Built QA and operational frameworks that scaled with company growth and expanding client needs.
Supported leadership through acquisition and growth by creating systems for more reliable delivery.
Led product management and operations efforts that helped startup clients move from concept to growth-stage execution.
Mentored team members and added structure to complex, fast-moving product engagements.

Education

Virginia Commonwealth University

Bachelor's Degree in Business Marketing | 2011