Luke Stoutenburg

Professional Summary

Creative operations and digital production leader with 12+ years of experience helping agencies and product teams deliver ambitious, multi-channel work. Strength in cross-functional leadership, campaign execution, AI workflow adoption, and the operating systems that connect strategy, creative, production, and delivery.

Core Strengths

Creative Leadership Support

Integrated Campaign Delivery Cross-functional Alignment Creative Operations Production Systems

AI and Systems

AI Workflow Design LLM Enablement Process Documentation Tooling Adoption

Team and Delivery

Developer Management Resource Planning Quality Control Stakeholder Communication

Channels and Platforms

Web Video Social Display Email

Experience

Technical Operations Manager

Arts & Letters Creative Co. | June 2018 - Present

Lead technical operations for major client teams including Google, ESPN, and NBC, supporting high-visibility campaign and brand work.
Built the production systems and delivery workflows that connect creative, production, and technical teams across complex multi-platform outputs.
Developed and trained staff on AI and LLM workflows to improve exploration, collaboration, and repeatable execution.
Identified and resolved operational bottlenecks affecting campaign quality, timing, and handoff clarity.
Oversaw digital tooling, media management, archive strategy, and render infrastructure supporting modern creative production.
Partnered with executive leadership on strategic initiatives for Fortune 500 accounts and internal capability development.

Associate Director of Digital Production

Padilla Co. Digital | June 2017 - August 2018

Managed and directed a team of developers, overseeing staffing, growth, and performance during a period of company acquisition and transition.
Led digital production for agency products and web platforms serving clients including General Mills, Amtrak, and pharmaceutical brands.
Orchestrated delivery for government vaccination and public messaging campaigns with strong emphasis on timeline control and execution quality.
Coordinated creative, account, and technical teams to keep diverse client work aligned and moving.
Improved delivery processes, quality standards, and resource planning across multiple concurrent initiatives.

Product Manager and Operations Director

INM United | October 2012 - June 2017

Directed developers and product teams creating agency products and digital platforms for Series A and B startup clients.
Built QA and operational frameworks that scaled with rapid company growth and expanding client demands.
Supported leadership through acquisition and business growth by creating the systems needed for reliable delivery.
Led product management and operations efforts that helped startup clients move from concept to growth-stage execution.
Mentored team members and provided structure for complex, fast-moving product engagements.

Education

Virginia Commonwealth University

Bachelor's Degree in Business Marketing | 2011